Current policy bundle · Version 2.5.0

Legal Centre

The rules, privacy commitments and safety processes that govern Silarah. All policies in this bundle are effective 24 October 2026.

Terms of ServiceEligibility, accounts, subscriptions, enforcement and liability. Privacy PolicyData collection, sensitive information, providers, retention and rights. Privacy Rights & Grievance PolicyData export, correction, deletion, consent withdrawal, complaint timelines and appeals. Community GuidelinesStandards for truthful, respectful and safe matrimonial interactions. Child Safety StandardsStrict 18+ eligibility, exploitation prevention, reporting and enforcement. Refund PolicyStore-managed billing, cancellation, refunds and entitlement changes. Delete AccountPublic external route to initiate account deletion without app access. Data Deletion PolicyRecovery period, data categories removed and limited retention. Trust & Verification PolicyPhoto, verified-email, guardian and account-history trust checks. Photo Moderation PolicyImage rules, automated safety checks, review and privacy. Guardian / Wali PolicyGuardian linking, chat access, permissions and adult consent.

Operator and grievance contact

Silarah is operated in India. The Silarah Grievance Desk receives formal grievances at grievance@silarah.com. Acknowledgement within 24 hours; most complaints resolved within 7 days. Product support: support@silarah.com · Privacy: privacy@silarah.com · Safety: safety@silarah.com

Version 2.5.0 clarifies India processing grounds, assisted privacy requests, nomination requests and case retention. Installed 2.4.0 apps may still present their bundled notice during the upgrade transition. Acceptance is recorded against the version actually presented; publication or a policy reminder does not manufacture renewed consent.